Product Warranties
Warranty Information & Documentation
Important Notice
Registration is no longer required. Keeping proof of purchase is necessary to initiate a claim. Please read the rest of the page for specific warranty terms depending on your product.
Overview
At Hessaire Products, Inc., we stand behind the quality and performance of our cooling solutions. We offer comprehensive warranties for our product lines to ensure your investment is protected.
Below you'll find warranty documentation for our main product categories. Please review the specific warranty terms that apply to your product.
Mobile Evaporative Coolers
Our mobile evaporative coolers come with a comprehensive limited warranty covering manufacturing defects and performance issues under normal use conditions.
Mobile Cooling Limited Warranty
This warranty covers all portable and mobile evaporative cooling units sold in the United States.
Rooftop & Window Coolers
Our rooftop and window evaporative coolers are backed by a comprehensive limited warranty covering manufacturing defects under normal use conditions.
Rooftop & Window Cooler Limited Warranty
This warranty covers all rooftop and window evaporative cooling units sold in the United States.
Mini-Split Heat Pumps
Our mini-split heat pump systems are backed by manufacturer warranties that cover both parts and labor under specified conditions.
Mini-Split System Warranty
This warranty applies to all mini-split heat pump and air conditioning systems.
Important Notes
- Warranty coverage varies by product and may have different terms
- Some exclusions and limitations apply to all warranties
- Warranty coverage requires proper installation and maintenance
- Damage from misuse, accidents, or normal wear is not covered
- Professional installation may be required for certain products