Privacy Policy

Introduction

Hessaire Products, Inc. ("Hessaire," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (hessaire.com) and use our services.

By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, and contact information
• Billing and shipping addresses
• Phone numbers
• Payment information (processed securely through third-party processors)
• Account credentials
• Product reviews and feedback
• Customer service communications

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

• IP address and location data
• Browser type and version
• Operating system information
• Referring website addresses
• Pages viewed and time spent on our website
• Device information and identifiers
• Cookies and similar tracking technologies

Third-Party Information

We may receive information about you from third parties, such as:

• Payment processors
• Shipping companies
• Social media platforms
• Marketing partners
• Analytics providers

How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery

• Processing and fulfilling your orders
• Managing your account and preferences
• Providing customer service and support
• Communicating about your orders and our services
• Processing payments and preventing fraud

Website Improvement

• Analyzing website usage and performance
• Improving our website functionality and user experience
• Developing new products and services
• Conducting research and analytics

Marketing and Communications

• Sending promotional emails and newsletters (with your consent)
• Personalizing your shopping experience
• Displaying targeted advertisements
• Conducting marketing campaigns and promotions

Legal and Security

• Complying with legal obligations
• Protecting against fraud and security threats
• Enforcing our Terms of Service
• Resolving disputes and legal matters

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who help us operate our business:

• Payment processors and financial institutions
• Shipping and logistics companies
• Cloud hosting and data storage providers
• Email marketing services
• Analytics and advertising platforms
• Customer service platforms

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights and property
• Prevent fraud or illegal activities
• Protect the safety of our users and the public

With Your Consent

We may share your information for other purposes with your explicit consent.

Cookies and Tracking Technologies

What Are Cookies

Cookies are small data files stored on your device when you visit our website. They help us improve your browsing experience and provide personalized content.

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us analyze website usage
• Functional Cookies: Remember your preferences
• Marketing Cookies: Used for targeted advertising

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing
• Regular security assessments
• Access controls and employee training
• Data backup and recovery procedures

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Retention periods may vary based on:

• The type of information collected
• Legal and regulatory requirements
• Business needs and legitimate interests
• Your account status and activity

When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

General Rights

• Access: Request information about the data we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Restriction: Request limitation of processing

Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link or contacting us directly.

Exercising Your Rights

To exercise your privacy rights, please contact us using the information provided at the end of this policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

International Users

If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

Note: We do not sell personal information to third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.