PROBLEM
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CAUSE/REMEDY
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Cooler will not turn on |
Check that the unit is plugged in properly |
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Check that the unit is turned on |
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If the unit has a timer be sure it is off |
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If the unit has a GFCI plug be sure the light is green-If it will not reset plug needs to be replaced |
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If the unit is plugged into a GFCI outlet be sure the outlet is not tripped |
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Unit may need a new ON/OFF switch |
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Cooler does not pump |
Be sure the pump is turned on |
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Be sure the water level is not low especially important on automatic models |
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Be sure the pump connection is connected |
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Be sure the hoses are connected and free of debris |
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Pump may be defective and need to be replaced |
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Pump switch may need to be replaced |
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Fan does not operate |
Be sure the fan function is on |
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Be sure nothing is obstructing the fan from turning |
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Be sure the fan motor connections are connected |
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Fan switch may need to be replaced |
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If fan runs slow upon start up the capacitor may need to be replaced |
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Fan motor may be defective and need to be replaced |
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Oscillation does not operate |
Be sure the oscillation/swing function is turned on |
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Be sure the oscillation connection is connected |
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Oscillation motor may be defective and need to be replaced |
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Oscillation switch may need to be replaced |
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Water leakage |
Be sure drain plug is tight |
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Make sure cooler is level |
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Be sure the unit is primed by running pump only for several minutes to allow media to saturate |
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before turning on the fan function. |
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Inspect tank for cracks or breakage |
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Be sure all hoses are connected with no cracks, holes, or scaling that may disrupt water distribution |
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Be sure there is atleast 4 inches between the back of the unit and a wall or other obstruction. |
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An obstruction in the rear airflow could increase the air velocity through the sides and cause water |
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to be released into the airstream. |
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Be sure there are no obstructions in the spreaders/water distribution plates causing the water pool |
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or not flow over the media properly. |
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Be sure the the rubber washers are in place/not worn if leakage is from the hose adapter |
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Water intake/overflow |
Be sure the float valve is adjusted at a 45 degree angle (not straight out or up and down) and adjust |
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if necessary by loosening the wing nut, adjusting, and then tighening wing nut |
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If the float valve is broken or the bulb has taken on water it will need to be replaced. |