You can find your model number on the manufacturer stickers on the indoor and
outdoor units.

We no longer require you to register your unit for warranty. Please keep a copy of
your receipt, and fill out the Replacement Parts Request or Contact Us with any
issues that may occur.

It depends on what model you have. You can find this information on the outdoor
unit manufacturer sticker.

Linesets can be no shorter than 15 feet and no longer than 25 feet.

The unit comes pre-charged to accommodate up to 25ft line set.

It can only work as de-humidifier. (dry mode)

Currently there are no brackets, but they can be found on Amazon for a very good price.

Search for minisplit installer online and make sure they are fine with installing Hessaire minisplits.

For indoor error code, press the sleep button 10 times, the error code will show up on the indoor unit.

For outdoor error code, open the top of the unit, there are 3 LED lights one the control panel. Example for the 1,2,3, combination: Solid on/ flash / off

From Homedepot.com or hessaire.com/parts

Fill out the trouble-shooting form. Please get the error code before doing so. It greatly speeds up the service.

Check Cable diagram (in owner manual)

The H12E1 has a higher seer rating and will not cut off if the temperature
reaches above 115-degrees.

Install disconnect box, vacuum the unit. Charge and recycle nitrogen to test leaking.

Its precharged for 25ft, so no need to buy extra refrigerant.

15ft lineset, pre-charged unit, remote control, connect cable

1/3-1/2 of the central AC bill, moreover, you can turn living room off during night, more saving

Check if indoor unit is installed leveled

The working temperature range for a mini split unit is 32-115 degrees.

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